Marketing Strategy and Websites

March 5th, 2010 by Karen Skeens, Creative Director | | No Comments »
What exactly is “Marketing Strategy”

To some, it means putting together a marketing plan where to focus your resources for the best return in results.

To Wikipedia, “Marketing strategy is a process that can allow an organization to concentrate its limited resources on the greatest opportunities to increase sales and achieve a sustainable competitive advantage. A marketing strategy should be centered around the key concept that customer satisfaction is the main goal.”

To Ad Ventures it means all that plus deliberate, thoughtful focus on a client’s company growth objectives, putting one’s feet in the targeted person’s shoes, and then strategizing how to lead that Business to Business, or Business to Consumer through a series of steps and decisions, and through the “buying cycle” stages: awareness, interest, desire and action. A good strategic process is one of resourcefulness, putting a client’s budget to use in the best, most cost-effective way to achieve short-term and long-term results for the benefit of complete client satisfaction today and tomorrow.

Implementing Marketing Strategy into Website Design

When we design websites, a large portion of the audience research and strategizing is implemented at the front end. I’m not just talking design strategy, but marketing strategy. We automatically include the marketing strategy in our website design process because we can’t imagine doing it any other way. (Our ultimate goal is to achieve complete client satisfaction.) The end result of a well-planned website is ease in interface navigating, a call-to-action placed in view on every page, visual graphics that support the messaging and text – all elements flowing in a connected way. A well-strategized website looks like something a visitor can quickly “get their hands around.” It doesn’t come off as a website that someone will instinctively want to bookmark for later reading, but something that draws them in immediately for a quick scan, that quick scan providing them the most important information they need to know.

The other important strategic approach that Ad Ventures uses is planning how to present the information in a clear, concise way. For example, the top three – five most important benefits to a website’s offering should be well-highlighted on the home page. And the competitive edge (these benefits or positioning statements) are repeated throughout the website, so that there is consistent flow from the start, through the body, to the end.

How we get to the end of succesful marketing strategy is how we begin. We start the entire marketing strategy process during the discovery stage, when we sit forward taking notes on our laptops and listening to our clients and their employees. A client will tell you how to sell them, without even always realizing it. Same goes with telling you how to “sell” their company product or service. Our job is to take a look at the information with fresh eyes, and interpret the information so that it “sells” to the website’s target audience. We not only use strategy in how to present the information, but also in a way so it speaks to multiple audiences, i.e., the first-time web visitor who knows little about the company’s service or product, and the repeat visitor, gathering updates or additional information from your website.

Next article: When is the best timing for organizations to gather RFPs, before screening applicants or after screening applicants? The answer depends on what kind of RFP will achieve the best, desired results.

Social Media & Social Networking

March 4th, 2010 by Karen Skeens, Creative Director | | No Comments »

Social networking has been around forever. And today it’s bigger than ever. Social Networking has arrived at a new level from connecting in person to connecting online through a variety of key social media resources.

Simply put, every active business or organization should evaluate social media for social networking now. There are pro’s and con’s to it, but if it’s right for your business, now is the time to implement it.

Ad Ventures develops online social media plans at all levels – ones that involve minimal maintenance, as well as plans that need daily updating. We plan it, design it, and implement it. You monitor it and work it.

Expand your reach.
Reap the benefits from online Social Networking.

Strategy Behind the Ad Campaign

March 3rd, 2010 by Karen Skeens, Creative Director | | No Comments »
From conceptualization to planning media to delivering the call to action

With the gigantic movement of ears and eyes to the internet, its formidable presence commands reconsideration of planning traditional media campaign mixes in print, radio, TV and outdoor. A well-strategized website should play a key role in every advertising campaign regardless of selected advertising mediums. It’s because a quality website has a long shelf life, sells 24-7 and is always available to answer quick questions, provide information or even close the sale. More importantly, there’s so much more you can say and show in your “website-encompassing ad,” much more than a 30-second radio or TV spot or a billboard, for example.

Ideally, every page in a website is part of an ongoing advertising campaign, whether you’re selling a concept or selling a widget or simply your brand.

Who is the campaign designed to reach and how often? Direct Response, in one swoop of an airplane-pulled banner, to increase your Adults 12+ reach? Or is the objective to build frequency with multiple magazine ads that speak to very specific target audiences over a long period of time? Whatever the objective, the call to action in the ad shouldn’t necessarily be to simply visit the business or organization, or buy the product, or implement educational tips, or email or phone for more information. Your primary call to action could be simply to drive people to your website where people can learn more, get qualified, buy or give you permission to contact them by email or phone. At the very least, an incentive to visit your website and sign up for future promotional announcements from your company should be included in as much of your advertising as possible, including direct mail pieces, radio spots, newsletters, e-newsletters and print ads.

Ad Ventures’ team has several years of experience planning, buying and selling radio, television and print. Combine that with our 10 years experience writing advertising copy for the web and placing online ads, and we bring insight and objectivity into the strategy behind the ad, writing the ad, designing the ad, and placing the ad.

What web developers don’t always know….are must-knows for you.

March 2nd, 2010 by Karen Skeens, Creative Director | | 1 Comment »

The Internet incorporates hundreds of combinations of website skill sets and technologies. Just because one’s skill set may be that of a “web developer or designer,” do not assume they have all the necessary web skills or know everything they need to know about websites.

In my role at Ad Ventures, I make it my business to know the key must-haves for every website. I’ve surprised more than one fellow new web developer, that a non-HTML type like me studies the left-brain geek stuff as much as I do. After all, my “creative director” title is a right-brain kind of title. But I love everything to do with website strategy and researching – it is my occupational hazard of a hobby.

Here are must-knows that I’ve come across over the years, that are so important that they are worth noting. It is staggering how many times I’ve encountered the three below must-knows during a web redesign, that weren’t known or implemented by a client’s previous web developer/company.

Must-Knows

1. When setting up your hosting: Resist the temptation to accept the hosting company’s suggestion that he set your business up with multiple ‘alias” websites (your website hosted for no extra charge at 5 or more different domain names.) It doesn’t matter what the host says in regards to SEO, what matters is what Google says. And Google penalizes for “alias” websites, AKA “duplicate content.” (Hosting companies are often confused as being SEO-knowledgeable. Remember, they typically specialize in hosting, not SEO.) If you find yourself with more than one domain serving up identical websites, a robots.txt file will block your alias sites from search engine view, and this issue will be resolved.

2. When beginning development: Don’t leave your site’s interior page URL naming to your web developer or web development company, unless they provide SEO as a specialized service and have included an SEO “foundation” in your scope of work. Not all web developers are skilled in SEO, and often they don’t know to include keywords in URLs. (Google weighs heavily on well-named URLs.) So be proactive and ask about the process naming URLs. Or ask to submit your own keywords and suggested URL names. Or hire a company (such as Ad Ventures) that does include SEO in the foundation of a website.

3. When launching your website: If you are one of the lucky few who got on board the internet in the early days and secured a ranking of #1 on Google or Yahoo just for being there, be careful not to lose it just because you launch an updated website. Far too often when a new site gets launched, the old URL gets left behind, only to lead the search engines down the path that you simply don’t exist anymore. So they report your missing site as “404” (page not found.) And within days, your site gets dropped from the search engine indexes.

How does something like this happen? The web developer didn’t know or didn’t take the proper steps to “connect” the old to the new. For example, let’s say you added a database to your new website, so your new URL has a .php file extension, instead of the old HTML file extension. Google doesn’t necessarily assume that they are one in the same. Unless a web developer takes steps by adding the proper redirects from the old URL to the new URL, as well as notifying the search engines of the URL change, your website will be treated as new and starting from the ground up in the search engine rankings.

At Ad Ventures, we take a team approach and have several “watchdog” check and balance systems in place for not just our web developers, but for all our team members. We regularly and thoroughly check each other’s work, keeping each other in-the-know. And we’re always on the look-out for what’s right for our clients.

All “Web Geeks“ can talk the talk. But can they walk the talk?

March 1st, 2010 by Karen Skeens, Creative Director | | No Comments »

You know who I am talking about:  the web designer who, in an extremely convincing way, says “I can do that,” or “sure, won’t take long ….”
By the time you hire him, you’re so wowed that you’ve found the hidden gem, that you believe he can perform web miracles.  Unfortunately,  it sometimes takes a while for the average business owner or marketing director to see that the “can do” is nothing more than a definitely cannot do!  But by then, months of valuable planning time and money may have been wasted going in the wrong direction.

What do you do?

We’ll tell you what some people did when this happened to them….they came to Ad Ventures, a full-service web development company, and started over.  We’ve heard this type of story many times from businesses whose first website experience was a total misfire, so we empathize.  (Perhaps some of these  other talkative “web developers” should direct their talents to a good sales position, say at a car lot.)

Interviewing web designers and developers for the past 9 years, in my creative director / website project manager position at Ad Ventures, has made me truly respect the superior talent when it comes our way. I can recognize it a mile away. There is substance behind the knowledgeable developer’s words, proactive solutions, and, most importantly, ethics.  A good web developer utilizes dozens and dozens of technologies and skill sets to produce quality sites, and he/she continually studies the Internet and new technologies because they find it rewarding.  These are the kind of web developers Ad Ventures’ hires,  tests and trains.

We work closely with our web developers, collaborating with them, providing them back-up, education, support, coaching and research so that the attitude is not only always “can do,” but “will do.”  And our clients can be assured that there’s a team of highly skilled people “walking the talk” on every website we design on behalf of our clients.

Coming next: What web developers don’t always know….are must-knows for you.

Welcome!

February 26th, 2010 by Karen Skeens, Creative Director | | No Comments »

Hello!  Ad Ventures’ new “Take Your Business Places” blog was added to our website on Friday, February 26.  We plan to get cranking  and write up a few “Tales from the Trail” for our website visitors’ reading enjoyment.

Follow us on Twitter, and we’ll send a tweet with every new posting. https://twitter.com/adventuredesign